Privacy Policy

Top Car Auto Body (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us when visiting our website or submitting inquiries. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We collect personal information that you voluntarily provide to us when filling out forms on our website, requesting an estimate, or contacting us. This information includes:

• Contact Data: Full name, phone number, and mailing address.
• Vehicle & Service Details: Vehicle make, model, year, description of body damage, and photos or notes provided for repair estimates.
• Technical & Usage Data: IP address, browser type, device information, and site interaction data gathered automatically via standard cookies and log files when you browse our site.

2. How We Use Your Information

We use the information collected for business operations, including:

• Processing and preparing repair estimates and service inquiries.
• Contacting you via phone call or SMS/text message regarding estimate requests, service updates, and repair schedules.
• Responding to customer service requests and questions.
• Operating, maintaining, and improving our website functionality and customer experience.

3. SMS / Text Messaging Policy

By submitting a form with your mobile phone number on our website, you consent to receive telephone calls and text messages (SMS) from Top Car Auto Body regarding your repair estimate, vehicle status, and related service updates.

• No Selling or Sharing: Your mobile information, opt-in consent, and phone numbers will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
• Opt-Out Instructions: You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us, or by calling us directly at 973-824-0061.
• Standard message and data rates may apply depending on your mobile carrier plan.

4. Third-Party Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share necessary information only in the following limited circumstances:

• Service Providers: Trusted vendors assisting with website hosting or IT maintenance, strictly under confidentiality obligations.
• Legal Requirements: When required by law, subpoena, or legal process to protect our rights, safety, property, or that of our customers or the public.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure.

6. Your Rights & Choices

Depending on your state of residence, you may have rights regarding your personal information, including the right to request access, correction, or deletion of the data we hold. To exercise any of these rights or opt out of communications, please contact us by phone.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Top Car Auto Body

170 Clinton Ave, Newark, NJ 07108

Phone: 973-824-0061